HELP
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HELP
I can't get into the game - can't even get to the forum to ask for help. Would someone please post for me asking for help??? I could get in approx 4.5 hrs ago without difficulty. Now I get the message:
The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
The same thing happens using Internet Explorer and Opera. I can get the log in screen to open, but the error occurs when I try to actually log in. My farm name is mindy1701 ID:44197939
Thank you to anyone who will help me.
The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
The same thing happens using Internet Explorer and Opera. I can get the log in screen to open, but the error occurs when I try to actually log in. My farm name is mindy1701 ID:44197939
Thank you to anyone who will help me.
mindy1701-  
- Posts : 381
Likes : 937
Re: HELP
I'm having the same problem mindy I even cleared my cookies cache and everything and it still isn't working I cant get on either of my farms and my daughter cant get on either of her farms :(( we get as far as the actual log in too and that's when it says hmmmm we cant reach this page I'm trying on explorer and I tried google chrome but nothing
MARLYMAR-  
- Posts : 792
Likes : 1168
Re: HELP
Hi, I am unable to login also for several hours. I am using Puffin on my ipad and Chrome on my laptop. I am getting similar error messages. Its so annoying when there is an event on.......
.farmerarchie.-  
- Posts : 5
Likes : 14
cylentlea123-  
- Posts : 904
Likes : 1683
Re: HELP
I'm so sorry you're all having the same problem. What's so frustrating is not even being able to get to the DS to ask for help. I can read the forum, but can't write. I see others are having a similar problem, but can write for help on the forum. I tried to log in directly through the BP portal, but it doesn't acknowledge me, just want to start me as a new farm. Really don't know what to do at this point.
It was interesting, when I tried to log in through another browser (don't remember if it was IE or Opera) the error message said the server was trying to route me through too many points.
It was interesting, when I tried to log in through another browser (don't remember if it was IE or Opera) the error message said the server was trying to route me through too many points.
mindy1701-  
- Posts : 381
Likes : 937
Re: HELP
that's what it told me on google chrome mindy this is really frustrating especially when there is an event going on
MARLYMAR-  
- Posts : 792
Likes : 1168
Re: HELP
Same for me! I can't get in either.
This is BP's fault. They did some or other coding error with the switch to Https.
It's not us! I re-entered the data, and can't get in.
Bigpoint.com redirected me too many times according to Chrome, Opera, and firefox.
This is BP's fault. They did some or other coding error with the switch to Https.
It's not us! I re-entered the data, and can't get in.
Bigpoint.com redirected me too many times according to Chrome, Opera, and firefox.
Tookie-  
- Posts : 2105
Likes : 4586
Re: HELP
I do see that Annaquinn and clonahmon have been able to post for help from the mods. Of course, there's no response yet. Wonder what we'll find if and when we do get in - weeds much?? I've never had weeds since I started this game.
mindy1701-  
- Posts : 381
Likes : 937
Re: HELP
The dutch forum has a technical announcement that the log-in problems are known and being worked on.
Tookie-  
- Posts : 2105
Likes : 4586
Re: HELP
I just got in through the English site. Yay, no weeds. Thank you everyone for your support and commiseration.
mindy1701-  
- Posts : 381
Likes : 937
farmer_broke-  
- Posts : 729
Likes : 1768
Re: HELP
I can't get in at all. Is the game down or is it the tech change to https? What do Ido? What did you all do to get back in?
puppiesnponies-  
- Posts : 1507
Likes : 3324
Re: HELP
Looks like the server disappeared somewhere in space now
Anyway that seems to be the problem for me.
Anyway that seems to be the problem for me.
meba091-  
- Posts : 389
Likes : 911
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